Updated 22 In October 2009
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I've had this phone for about a week and have absolutely no plans to return it. I personally chose this over the iPhone because Sprint's network and data plan are WAY better than AT&T. I am so happy with my decision! I love how I can put anything on any one of the 7 homescreens to make all of my favorite programs/apps so easily accessible. I get great call quality even with 1 bar and have so far not come into any areas of no service and I am always on the go from city to city around the Puget Sound.
I've experienced 2 or 3 moments of lag but nothing major, just too much going on at once and me not wanting to wait for the phone before clicking buttons rapidly (much like when your computer's web browser does when you click too many buttons in a short period of time). The only app that I experienced lag with is Pandora and that's definitely the app, not the phone. I really wish this phone were already able to sync properly with some multimedia device on my pc as it would make for a lot less google searching for solutions but I'll just have to wait for possible updates in the future however I do hope they do something about this to make the Hero more user friendly to people who are not too technically inclined.
I had Taskkiller on my phone, but subsequently took it off as the Hero actually kills the programs on it's own and doesn't need this. When you hold down the home key, it's not actually showing all of the running programs, just the last 6 programs that were accessed. Also, the Android market is great and has an app for absolutely everyone no matter age or interests. This is my first experience with a smartphone and I can say that it was well worth the switch.
The first few days, I was supremely disappointed with the battery life as I would charge my phone overnight, and struggle to keep it alive by 5 in the afternoon, but after disabling all notifications from the stock sms client, and pop up notifications from Handcent, there was an incredibly significant difference. The battery now lasts me all day and I use this phone all day. I'm a student so I am online with this thing all day long, watching videos, listening to music, keeping in contact with friends, and just web surfing. The multi-touch zoom is great! It's not jerky for me unless I go too fast, although I like to do it slowly to have more control over the degree of zoom. The notifications system is great and fun to use for me personally.
Thinging of going to a smartphone? Do it.
Whether it be this or any other phone it is well worth the money. Just today, I was buying a new computer for my girlfriend and after the salesman gave me his little pitch, I had a few laptops that stood out to me as possible choices. One absolutely priceless ability that I was able to take advantage of was using the "Voice Search" program. I just said the name of the machine and model number into the phone and the phone pulled up a google search of that product for me and I was able to look up customer and editor reviews on the products before I bought one. =D It was fantastic and a few customers actually came up behind me to check reviews with me and comment on the phone. It was pretty cool.
So in closing, I chose the HTC Hero over apple's iPhone, Verizon's enV touch, T-mobile's MyTouch (I just switched from tmobile) because Tmobile and AT&T's networks are no good in my personal experience, Verizon's phones are no good for me aesthetically and their plans are too pricey. I like the phone better than the iPhone because I can take a picture of me and my family or girlfriend and put it on my background, or download the wallpapers app and choose from hundreds of different wallpapers whenever I get bored of mine. I can choose different themes to get new icons and I'm an artist so all of this stuff is important to me. I don't like Apple's stranglehold on the services they provide and their interface. I love the iPhone honestly, I really do but it's lack of personalization bothers me. However the MAIN reason I chose Sprint over AT&T is that it's pretty hard to beat their Everything Data Plan at $70 a month for unlimited calling to any cell phone provider, unlimited internet, text, email, etc.... and 450 landline minutes. All of that together puts the Hero at the top for me. (btw, I'm still within my 14 days and can leave for another phone/provider but I won't be. Best phone out in my opinion. But if all you want to do is use it as a multimedia device more than anything, I'd say you'd be better off with an iPhone.
-James
p.s. - I didn't expect to write so much so if there are any errors in spelling/grammar just don't let it bother you too much.
Updated on Nov 1, 2009

